Social Service

Mission

The hospital Social Service is focused in the psychosocial support and guidance of citizens – users, with identified needs in the social and familiar scope that jeopardize their recovery and/or rehabilitation process.

Values

Ethics and respect for the dignity of the human being;

Development of solidarity, equity and social justice;

Respect for individual freedom and exercise of citizenship.

For a better articulation with the health professionals and a swift evaluation of the patient, the Social Workers are distributed through the Pathologies Services/Clinics, according to their professional competences.

Schedule a Social Service appointment in the Clinic where you are being followed.

Pharmaceutical Service

The IPO-Porto Pharmaceutical Service is part of a multidisciplinary care network towards the patient, allowing guaranteeing the needs in terms of medications, guarantee security, effectiveness and quality throughout the entire circuit of the medication.

The scope of the Pharmaceutical Service also includes providing information and clarifications to the patient and the health professionals in the area of medication.

Mission and Values

IPO-Porto is part of the “Serviço Nacional de Saúde” (Portuguese National Health Service) and its main mission is to provide oncological hospital healthcare to the population, with the utmost quality, humanism and efficiency.

IPO-Porto and its staff are guided by values such as the dignity of the person, social responsibility and participation, having always the focus on the oncological patient, who is the centre of the entire assistance activity. Thus, the human and technical means shall be organized so as to provide customized, homogeneous and broad care services.

The Pharmaceutical Service of this health public institution lies within this scope of operation, a fundamental link to guarantee excellent care to patients, safeguarding the total control of the medication circuit and promoting technical and scientific evolution by cooperating in research and education.

Nutrition and Catering Service

In the beginning of IPO-Porto the catering of patients and staff was assured by several outsource companies. However, when the Nutrition and Catering Service was created, on June 1978, that responsibility was assumed by the Service, which had its own staff and occupied “temporary” facilities until May 1994, when the current Kitchen and Cafeteria were inaugurated.

Policy

The Nutrition and Catering Service participates and operates according to the institutional decisions made, in a perspective of continuous improvement and quality guarantee of the services provided, taking the optimization of the existing resources into consideration, for the patients’ catering and nutritional benefit.

Mission

Guarantee the supply of balanced meals, under the nutritional point of view, safe from the microbiological point of view, and suitable for the patients’ clinical situation. Guarantee food and nutritional support suitable for oncological patients monitored in the Institution, both inpatients and outpatients, so that they can recover from the effects of the disease, comorbidities and/or treatments applied.

Strategy

– Supervision of the entire food production chain in the Kitchen; – Supervision of the meals served to inpatients, staff’s Cafeteria and Bar; – Control the production costs; – Adapt the hospital menus to the needs and preferences of inpatients; – Food and nutritional monitoring of undernourished patients and in risk of undernourishment; – Catering and nutritional evaluation and guidance of inpatients of all services, after request of cooperation from the assistant physician or nurse, by using a proper nutritional therapy (enteric and parenteral nutrition, supplementation, individualized food scheme, special diets and/or discharge food counselling) and food monitoring; – Perform Nutrition Consultations to outpatients (adults and paediatrics) who need to optimize their nutritional status, or minimize the nutritional losses resulting from their clinical situation.

Central Sterilization Service

The Central Sterilization Service in “Instituto Português de Oncologia do Porto Francisco Gentil, E.P.E.” is a clinical support Service, with technical independence, own human and material resources, with the purpose of performing, centrally, for all the clinical services in IPO-Porto, the activities inherent to the global processing of reusable medical devices, both disinfected and sterilized.

It has an own Directorate and functional management, which is the responsibility of the Service Director.

The Central Sterilization Service is comprised of 26 professionals and it hierarchically depends on the Management Board in the person of an Administrator linked to the service. In his absence, it depends on the CEO.

Mission

Assure the processing of all reusable Medical Devices necessary for providing care to the patient with the purpose of preventing infections associated to healthcare.

Vision

The IPO-Porto Central Sterilization Service aims to achieve excellence in regards of activities inherent to the reprocessing of reusable medical devices, respecting national and European standards, and developing its activities with professionalism and efficiency.

Spiritual and Religious Assistance Service

The reason why the service exists

Health is not just the physical, mental and social wellbeing. The spiritual dimension must be included. Spirituality is part of the human life, regardless of which faith or religious practice one has. The spiritual aspect is not necessarily religious or confessional, which means that also atheists and agnostics may require spiritual monitoring, according to their ideals.

This Service contributes to the concept of full health and, as such, is part of the organic structure of the hospital institution.

The patient, its family members and the professionals of the Institute are the reason why this Service exists.

We will visit you, listen to you, receive you, and celebrate faith with you.

Daily, at any hour of the day, according to the possibility of the Assistants and their schedules.

The weekly rest day of the Catholic Assistant is Monday.

Locations for worship

The Institute has three Buildings with hospitalizations, in each of them there is a worship location, as follows:

Surgery Building: P.14 – With physical space for inter-religious reception and sharing of space with other Christian confessions;

Medicine Building: P.7 – With inter-religious and Christian use;

Palliative Care Building: P.3.

Eucharist’s Schedules

(Subject to changes. There are copies in the hospitalization floors and in the locations for worship)

Mondays, Saturdays and Holidays – No Eucharist for patients.

Tuesdays

Palliative Care Building – 11am

Wednesdays

14th floor – Surgery Building – 5pm

Thursdays

7th floor – Medicine Building – 3pm

Fridays

14th floor ¬¬– Surgery Building

Sundays and Holy Days

14th floor – Surgery Building – 11am